Are the staff required to wear masks?

No. Our entire staff has been vaccinated. The continued use of masks is optional.

What enhanced cleaning measures are in place?

We’ve committed to brand-new deep cleaning procedures that include: Deep cleaning of rooms before guests arrive at the hotel. Staff to avoid entering rooms after the cleaning is done Use of disinfectant products regularly Increased frequency of cleaning and disinfecting surfaces of public touchpoints like doorknobs, handles, faucets, handrails, keypads, luggage carts, stairwells, and seating areas throughout the day Sanitization of rooms after check-out Laundry using the highest appropriate water setting recommended by the CDC

Are Calistoga restaurants open?

Yes, restaurants are now fully open with safety precautions and distancing still in place.

Napa Valley Hotel COVID-19 Care and Safety

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in our accommodations and common areas. We continue to minimize your contact with associates and other guests as California changes its covid-19 policy. We still offer contact-less check-in and check-out for your convenience and well being.

Before You Arrive

Common Areas
- Express check-in and check-out.
- Signs and floor markings communicating protocols on physical distancing and safety measures prominently displayed
- Hand-sanitizers at the front desk and common areas
- Guests asked to wear masks when entering the lobby, and when outside their rooms and practice physical distancing
- All employees to wear masks
- Increased frequency of deep cleaning and disinfecting surfaces of public touchpoints like doorknobs, handles, faucets, handrails, keypads, luggage cards, stairwells, and seating areas.
Rooms + Suites
- Frequent cleaning with disinfectants in all accommodations
- Guest keys sanitized for a safe and clean experience
- All laundry washed using the highest appropriate water setting as recommended by the CDC
- Rooms sanitized following strict industry cleaning procedures after every check-out.
Staff
- Staff trained to wash their hands with soap and water for at least 20 seconds, or use alcohol-based hand sanitizers every 60 minutes, and immediately after any activity that requires them to touch surfaces.
- Staff temperatures checked before entering the hotel every day
- Staff trained on social distancing, safety implementations, and proper usage of sanitizing chemicals

Travel Safely

We encourage guests and employees to continue to practice hand washing and safe distancing and get vaccinated against the coronavirus. Wishing you healthy and safe travels!

Play and Stay Local

You don't have to travel far to enjoy the Calistoga's beautiful sights and outdoor activities. Aurora Park Cottages puts you within minutes of Napa Valley wineries, golf courses, spas, restaurants, hiking trails, and parks, including:

Castello di Amorosa
Bennett Lane Winery
Petrified Forest
Oat Hill Mine Trail
Downtown Calistoga

In the Words of Our Guests

"The staff made it a point to ensure that everything was spotless, and our safety was attended to every step of the way!"

Traveler's Insights

Are the staff required to wear masks?

No. Our entire staff has been vaccinated. The continued use of masks is optional.
What enhanced cleaning measures are in place?
We’ve committed to brand-new deep cleaning procedures that include:
- Deep cleaning of rooms before guests arrive at the hotel. Staff to avoid entering rooms after the cleaning is done
- Use of disinfectant products regularly
- Increased frequency of cleaning and disinfecting surfaces of public touchpoints like doorknobs, handles, faucets, handrails, keypads, luggage carts, stairwells, and seating areas throughout the day
- Sanitization of rooms after check-out
- Laundry using the highest appropriate water setting recommended by the CDC
Are Calistoga restaurants open?

Yes, restaurants are now fully open with safety precautions and distancing still in place.

Book Your Stay

We Care About Your Safety